LEGAL DOCUMENTATION

PRIVACY POLICY

Effective Date: October 5, 2025 | Last Updated: October 5, 2025

How Bane Digital LLC collects, uses, and protects your information

Bane Digital LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, submit forms, or engage with our customer support services. By using our site or submitting information, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

a) Information You Provide

We may collect the following personal information when you use our services:

  • Name, email address, phone number, company name, and other contact details
  • Account information (if you create an account with us)
  • Billing details and transaction information (payment processing handled by third-party providers)
  • Communications you send us (emails, calls, forms, chats, and support requests)
  • Marketing preferences (email and/or SMS)

b) Information Collected Automatically

We may automatically collect the following information when you interact with our website:

  • IP address, device type, browser type and version, operating system
  • Pages visited, links clicked, time spent on site
  • Device identifiers, and other device-related information
  • Referring/exit pages and interaction data
  • Cookies, pixels, and similar tracking technologies

c) Information from Third Parties

We may also collect information from third-party services:

  • Analytics providers (e.g., Google Analytics)
  • Advertising platforms (e.g., Google, Meta, LinkedIn)
  • Payment processors, scheduling tools, and communications providers

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide, operate, and maintain our services
  • Respond to inquiries and customer service requests
  • Process transactions and manage accounts
  • Send marketing communications via email or SMS (with your consent)
  • Improve our services and website, including performance and automation features
  • Enforce our terms of service and comply with legal obligations
  • Detect, prevent, and respond to fraud, abuse, or security threats

3. EMAIL & SMS COMMUNICATIONS

By providing your email and/or phone number, you consent to receive communications related to customer service, support, and updates from Bane Digital LLC. Message frequency may vary, and message & data rates may apply. You can opt out at any time by replying STOP to SMS or clicking Unsubscribe in email footers. Consent is not a condition of purchase.

SMS Opt-In Details:

Customers opt-in by submitting their phone number through a web form. By doing so, they consent to receiving SMS messages for customer service purposes, including updates and support notifications.

4. SHARING OF INFORMATION

We do not sell or rent your personal information. However, we may share your information in the following cases:

  • Service Providers: With vendors who assist in running our business (e.g., hosting, analytics, payment processing), under appropriate confidentiality obligations
  • Legal Requirements: If required by law, subpoena, or legal process
  • Business Transfer: In connection with a merger, acquisition, or sale of all or part of our business
  • With Your Consent: When explicitly authorized by you to share your information

5. COOKIES & TRACKING

We use cookies, pixels, and other tracking technologies to:

  • Enable core site functionality
  • Analyze traffic and usage
  • Improve marketing effectiveness

You can control cookie settings through your browser, but disabling cookies may impact certain features. We may also use third-party pixels (e.g., Meta, Google) for analytics and retargeting ads.

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. We will securely delete or anonymize data when no longer needed for business purposes.

7. YOUR RIGHTS & CHOICES

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection & Restriction: Object to or restrict certain processing activities
  • Data Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-Out of Marketing: Unsubscribe from marketing communications

For California residents (CCPA/CPRA) and EU/UK residents (GDPR), additional rights may apply. Please contact us using the details below for any requests. We will verify your identity before processing your request.

8. SECURITY

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee 100% security. You use our Services at your own risk.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@banedigital.com

Phone: 1-435-294-3421

Website: www.banedigital.com

10. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via our website or other appropriate means. Your continued use of the Services after the policy update constitutes acceptance of the revised policy.

COMPLIANCE REFERENCES

  • CAN-SPAM Act
  • TCPA (SMS consent)
  • CCPA/CPRA (California residents)
  • GDPR (EU/UK residents)
  • HIPAA (Health Information, if applicable)

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. Please consult with a legal professional to ensure full compliance with relevant laws.