LEGAL DOCUMENTATION

PRIVACY POLICY

How we collect, use, and protect your information

1. INTRODUCTION

Bane Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing and lead generation services, including any automation, AI-powered tools, and related consulting services (collectively, the "Services").

2. INFORMATION WE COLLECT

Personal Information

We may collect personal information, including:

  • Name, email address, phone number, and other contact details
  • Business information (such as company name, website, role/title, and industry)
  • Account credentials and related account information (if you create an account)
  • Billing details and transaction information (payment processing is handled securely by third-party payment processors)
  • Communications you send to us (emails, calls, forms, chats, and support requests)

Usage Data

We may automatically collect certain information when you use our Services, such as:

  • IP address and approximate location data
  • Browser type and version
  • Pages visited, features used, and time spent
  • Device identifiers and device information
  • Referring/exit pages and general interaction data

3. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide, operate, and maintain our Services
  • Create and manage accounts and client relationships
  • Process transactions and send invoices/receipts
  • Improve our Services, including performance and automation/AI functionality
  • Communicate with you about updates, support, and service-related notices
  • Send marketing communications (you can opt out at any time)
  • Enforce our terms, comply with legal obligations, and resolve disputes
  • Detect, prevent, and respond to fraud, abuse, or security threats

4. INFORMATION SHARING AND DISCLOSURE

We do not sell your personal information. We may share information in the following circumstances:

  • Service providers: With vendors and contractors who help us run our business (e.g., hosting, analytics, CRM, support, payment processing), under appropriate confidentiality obligations
  • Legal requirements: If required by law, subpoena, court order, or similar legal process
  • Protection and security: To protect our rights, property, customers, or the public; to investigate or prevent fraud or security issues
  • Business transfers: In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business (subject to standard protections)
  • With your consent: When you explicitly authorize us to share information

5. DATA SECURITY

We use administrative, technical, and physical safeguards designed to protect your information, including measures such as access controls, encryption where appropriate, and routine monitoring. No system can be guaranteed 100% secure, and you use the Services at your own risk.

Important note on HIPAA / PHI: Bane Digital is a marketing services provider and is not a healthcare provider. Unless we have separately agreed in writing (for example, via a Business Associate Agreement, if applicable), you should not submit Protected Health Information (PHI) through the Services.

6. YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have the right to:

  • Access and review the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Request a copy of your information (data portability) where applicable
  • Opt out of marketing communications (via unsubscribe links or by contacting us)

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable core site functionality
  • Understand usage and improve performance
  • Measure marketing effectiveness

You can control cookie settings through your browser and, where available, on-site cookie tools. Disabling cookies may impact certain features.

8. THIRD-PARTY SERVICES

Our Services may integrate with third-party platforms (for example, CRMs, scheduling tools, analytics, advertising platforms, payment processors, or automation services). We are not responsible for the privacy practices of those third parties, and you should review their privacy policies separately.

9. CHILDREN'S PRIVACY

Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware we have collected such information, we will delete it promptly.

10. DATA RETENTION

We retain personal information only as long as reasonably necessary to provide the Services and for legitimate business purposes, such as maintaining records, complying with legal obligations, resolving disputes, and enforcing agreements—unless a longer retention period is required by law.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored in, and processed in countries other than where you live. Where required, we use appropriate safeguards for international transfers.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice via our website or other reasonable means. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.

13. CONTACT US

If you have questions about this Privacy Policy or our data practices, contact us:

Email: support@banedigital.com

Phone: 1 435-294-3421